ERP Account Managers
(Job code: 1255)
Terracom S.A., one of the leading IT companies in the Greek region, specializes in software development and integrated IT and communications solutions, bearing a high expertise in many fields of Information Technology, producing innovation in a global basis and showing a strong extroverted activity.
Responsibilities
Management of ERP customer accounts, including customer relationship maintenance
Providing advice and support to customers regarding the optimal use and development of ERP accounting applications
Guiding customers through the process of installation, upgrade, or integration of ERP applications
Participation in ERP project management, coordinating activities, and ensuring successful implementation
Promoting new ERP products and services, as well as identifying business development opportunities
Collaboration with internal departments, such as support and technical teams, to meet customer needs
Ensuring compliance of ERP applications with standards and regulations
Monitoring the market for new technologies and trends in the ERP sector
Requirements
Desired experience and understanding of ERP applications, including their functions and processes
Essential sales experience of at least 2 years, particularly in the area of accounting applications or technology
Ability to manage customer relationships, understand their needs, and provide exceptional service
Excellent communication skills, both written and verbal, for effective communication with customers and the team
Data analysis skills for generating reports and providing improvement recommendations
Project management skills, attention to detail, and handling multiple responsibilities
Strategic thinking ability to determine strategic approaches for performance improvement
Ability to provide training and instruction to customers on the use of ERP applications
We offer
Competitive salary package and bonus
Immediate recruitment
Continuing education and professional development opportunities
Access to online training courses
Full five-day employment
Work on international high scale projects
Opportunity to work in a friendly, modern and professional work environment encouraging innovation
Private Health Insurance plan
Savings plan
Excellent working conditions in a modern dynamic and growing professional environment
Stock option opportunity
Hybrid working model