ERP Account Managers

(Job code: 1255)

Terracom S.A., one of the leading IT companies in the Greek region, specializes in software development and integrated IT and communications solutions, bearing a high expertise in many fields of Information Technology, producing innovation in a global basis and showing a strong extroverted activity.

Responsibilities

  • Management of ERP customer accounts, including customer relationship maintenance

  • Providing advice and support to customers regarding the optimal use and development of ERP accounting applications

  • Guiding customers through the process of installation, upgrade, or integration of ERP applications

  • Participation in ERP project management, coordinating activities, and ensuring successful implementation

  • Promoting new ERP products and services, as well as identifying business development opportunities

  • Collaboration with internal departments, such as support and technical teams, to meet customer needs

  • Ensuring compliance of ERP applications with standards and regulations

  • Monitoring the market for new technologies and trends in the ERP sector

Requirements

  • Desired experience and understanding of ERP applications, including their functions and processes

  • Essential sales experience of at least 2 years, particularly in the area of accounting applications or technology

  • Ability to manage customer relationships, understand their needs, and provide exceptional service

  • Excellent communication skills, both written and verbal, for effective communication with customers and the team

  • Data analysis skills for generating reports and providing improvement recommendations

  • Project management skills, attention to detail, and handling multiple responsibilities

  • Strategic thinking ability to determine strategic approaches for performance improvement

  • Ability to provide training and instruction to customers on the use of ERP applications

We offer

  • Competitive salary package and bonus

  • Immediate recruitment

  • Continuing education and professional development opportunities

  • Access to online training courses

  • Full five-day employment

  • Work on international high scale projects

  • Opportunity to work in a friendly, modern and professional work environment encouraging innovation

  • Private Health Insurance plan

  • Savings plan

  • Excellent working conditions in a modern dynamic and growing professional environment

  • Stock option opportunity

  • Hybrid working model

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